The information, products, and services included in or available on wheelsemi.com and/or bikebazaar.com may include inaccuracies or typographical errors. Changes are added periodically to the information herein. wheelsemi.com and/or bikebazaar.com and/or its respective suppliers / affiliates / subsidiaries may make improvements and/or changes on the wheelsemi.com and / or bikebazaar.com website at any time.
If you rely on this service or any material available through this service, you do so at your own risk. You understand and accept that there may be delays, omissions, interruptions, inaccuracies, and/or other problems with the information, products, and services published over this site.
Under no circumstances shall wheelsemi.com and/or bikebazaar.com or its affiliates, subsidiaries, agents or licensors be liable to you or anyone else for any damages, including, without limitation, any liability for consequential, special, incidental, indirect, punitive, exemplary, or other damages of any kind (including lost revenues or profits, loss of business or loss of data) even if we are advised beforehand of the possibility of such damages. The material contained in this site and on associated web pages is general information and it is not intended to be advice on any particular matter. Subscribers and users should seek professional advice before acting based on the information contained herein. The decision with respect to any financial product or opportunity or nature or suitability or choice or the viability of any product or service shall always be sole responsibility and decision of the subscriber and user.
The material contained in this site and on associated web pages is general information and it is not intended to be advice on any particular matter. Subscribers and users should seek professional advice before acting based on the information contained herein. The decision with respect to any financial product or opportunity or nature or suitability or choice or the viability of any product or service shall always be sole responsibility and decision of the subscriber and user.
wheelsemi.com and / or bikebazaar.com and/or its respective suppliers, affiliates, subsidiaries, associates, representatives make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, products and services contained on the wheelsemi.com and / or bikebazaar.com site for any purpose. All such information, products offered, services offered etc. are provided on an "as is where is" basis without warranty of any kind. wheelsemi.com and / or bikebazaar.com and/or its respective suppliers, associates, affiliates, subsidiaries hereby disclaim all warranties and conditions with regard to the information, products, services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
In no event shall wheelsemi.com and / or bikebazaar.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including without limitation, damages for loss of use arising out of or in any way connected with the use or performance of the wheelsemi.com and / or bikebazaar.com website, with the delay or inability to use the wheelsemi.com and / or bikebazaar.com website or related services, the provision or failure to provide services, or for any information, products, services and related graphics obtained through the wheelsemi.com and / or bikebazaar.com website, or otherwise arising out of the use of the wheelsemi.com and / or bikebazaar.com website, whether based on contract, tort, negligence, strict liability or otherwise, even if wheelsemi.com and / or bikebazaar.com or any of its suppliers / affiliates/ subsidiaries has been advised of the possibility of damages. If you are dissatisfied with any portion of the wheelsemi.com and / or bikebazaar.com website or with any of these terms of use, your sole and exclusive remedy is to discontinue using the wheelsemi.com and / or bikebazaar.com website.
wheelsemi.com and / or bikebazaar.com reserves the right to cancel any listing at any time for any reason, with or without cause/reason, and reserves the right to prohibit or restrict access to the Services to anyone at any time, with or without cause/reason. If you rely on this service or any material available through this service, you do at your own risk. You understand and accept that there may be delays, omissions, interruptions, inaccuracies and/or other problems with the information, products and services published on this site.
The material that appears on wheelsemi.com and / or bikebazaar.com is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before purchasing goods or services, you have read about on wheelsemi.com and / or bikebazaar.com you should confirm with the company / dealer any information that is important to your decision of opting for services from the company.
If you rely on this service or any material available through this service, you do at your own risk. You understand and accept that there may be delays, omissions, interruptions, inaccuracies and/or other problems with the information, products and services published on this site.
This service is provided to you "as is". wheelsemi.com and / or bikebazaar.com and its affiliates, subsidiaries, agents, licensors cannot and do not warrant the accuracy, completeness, correctness, non-infringement, merchantability or fitness for a particular purpose of the information available through the service (or any information, goods or services that are referred to, advertised on, or sold through this service). Nor do they guarantee that this information will be error free or continuously available, or that the service will be free of viruses or other harmful components.
You agree that any material, information, and ideas that you transmit to this site shall be and remain the property of WheelsEMI Private Limited and its group companies, as applicable.
All Transmissions shall be treated as non-confidential and non-proprietary and wheelsemi.com and / or bikebazaar.com shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the Transmissions to others without limitation. Additionally, wheelsemi.com and / or bikebazaar.com shall be free to use any ideas, concepts, expertise, or techniques contained in such information for any purpose whatsoever including, but not limited to, developing or marketing services incorporating such information.
wheelsemi.com and / or bikebazaar.com is not responsible for typographical or photographic errors.
You agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libellous, defamatory, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.
wheelsemi.com and / or bikebazaar.com may revise these terms of use by updating this posting. You agree that in the event any portion of these Site terms of use are found to be unenforceable, the remainder of these Site terms and conditions shall remain in full force and effect. By using this site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.
wheelsemi.com and / or bikebazaar.com web site may collect information from web site visitors that is not personally-identifiable, including the visitor's operating system, browser, domain name, and the specific web pages on the wheelsemi.com and / or bikebazaar.com website that are accessed or visited. wheelsemi.com and / or bikebazaar.com only collects this information in the aggregate, and only uses it to improve wheelsemi.com and / or bikebazaar.com website.
wheelsemi.com informs web site visitors that when they visit wheelsemi.com and / or bikebazaar.com website, wheelsemi.com and / or bikebazaar.com may store some information on the visitor's computer in the form of a "cookie" or similar file. These files allow wheelsemi.com and / or bikebazaar.com to tailor a Website to reflect a customer's listed or historical preferences. Most Web browsers allow Web users to exercise control over such files on their computers by erasing them, blocking them, or notifying the user when such a file is stored. wheelsemi.com and / or bikebazaar.com web site visitors are asked to refer to their browser's instructions to learn about those functions.
wheelsemi.com and / or bikebazaar.com is not responsible for any errors, omissions, or representations on any of our pages or on any links on any of our pages. We do not endorse in anyway any advertisers on our web pages. Please verify the veracity of all information on your own before undertaking any reliance. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site.
We hereby expressly disclaim any implied warranties imputed by the laws of any jurisdiction. We consider ourselves and intend to be subject to the jurisdiction only of the courts of the Pune, Maharashtra in India. If you do not agree with any of our Disclaimers above please do not read the material on any of our pages. The wheelsemi.com and / or bikebazaar.com website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of wheelsemi.com and / or bikebazaar.com constitutes your agreement to all such terms, conditions, and notices.
wheelsemi.com and / or bikebazaar.com reserves the right to change the terms, conditions, and notices under which the wheelsemi.com and / or bikebazaar.com site is offered, including but not limited to the charges associated with the use of the wheelsemi.com and / or bikebazaar.com site. You are responsible for regularly reviewing these terms and conditions.
The wheelsemi.com and / or bikebazaar.com site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: Defame abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines, which may be applicable for any particular Communication Service.
Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
Violate any applicable laws or regulations.
wheelsemi.com and / or bikebazaar.com has no obligation to monitor the Communication Services. However, wheelsemi.com and / or bikebazaar.com reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. wheelsemi.com and / or bikebazaar.com reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
wheelsemi.com and / or bikebazaar.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the sole discretion of wheelsemi.com and / or bikebazaar.com.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. wheelsemi.com and / or bikebazaar.com does not control or endorse the content, messages or information found in any Communication Service and, therefore, wheelsemi.com and / or bikebazaar.com specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination; you are responsible for adhering to such limitations if you download the materials.
No compensation will be paid with respect to the use of your submissions, as provided herein. wheelsemi.com and / or bikebazaar.com is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the sole discretion of wheelsemi.com and / or bikebazaar.com.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Software (if any) that is made available to download from the wheelsemi.com and / or bikebazaar.com site, excluding software that may be made available by end-users through a Communication Service, ("Software") is the end work of the software provider. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.
wheelsemi.com and / or bikebazaar.com reserves the right, in its sole discretion, to terminate your access to any or all of the wheelsemi.com and / or bikebazaar.com web site and the related services or any portion thereof at any time, without notice.
The security practices and standards are compliant with applicable laws. In case of any query/grievance, the user may reach out to us in the manner set out in the grievance redressal procedure annexed hereunder.
The laws of the Union of India govern this agreement. You hereby consent to the exclusive jurisdiction and venue of courts in Mumbai, Maharashtra, India, in all disputes arising out of or relating to the use of wheelsemi.com and / or bikebazaar.com. Use of wheelsemi.com and / or bikebazaar.com is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and wheelsemi.com and / or bikebazaar.com because of this agreement or use of the wheelsemi.com and / or bikebazaar.com site. Performance of this agreement by wheelsemi.com and / or bikebazaar.com is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the rights of wheelsemi.com and / or bikebazaar.com to comply with governmental, court and law enforcement requests or requirements relating to your use of wheelsemi.com and / or bikebazaar.com or information provided to or gathered by wheelsemi.com and / or bikebazaar.com with respect to such use.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and wheelsemi.com and / or bikebazaar.com with respect to the wheelsemi.com and / or bikebazaar.com site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and wheelsemi.com and / or bikebazaar.com with respect to the wheelsemi.com and / or bikebazaar.com site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
wheelsemi.com and / or bikebazaar.com does not guarantee, warrant or endorse any product or service sold by a manufacturer or dealer, nor do we have any liability or responsibility for the quality or performance of any product or service sold to you by any manufacturer or dealer since WheelsEMI
is only acting as a financier and any question or dispute you may have regarding any such product or service should be addressed directly to the concerned manufacturer or dealer.
wheelsemi.com and / or bikebazaar.com cannot screen, censor or otherwise control the listings or any transactions, including whether a listing is accurately described, whether an item can be legally purchased or sold in your jurisdiction, or whether a transaction will be completed as described by the seller or the buyer. Further, wheelsemi.com and / or bikebazaar.com cannot control or warrant the behaviour of the users of the Services. As such, your use of this section is at your own risk, and wheelsemi.com and / or bikebazaar.com disclaims any liability with regard to use of the Services and any actions resulting from your or any other party's participation in the Services.
You hereby agree to release wheelsemi.com and / or bikebazaar.com, its suppliers, service partners, agents, employees, consultants, officers and directors from all claims, demands and damages, whether actual or consequential, of every kind, whether known or unknown, disclosed or undisclosed, arising out of or relating to any and all listings, transactions, or any other use of wheelsemi.com and / or bikebazaar.com web site.
The Company is not responsible for any pornographic material, restricted secrets or controlled content or material in any form, which may be uploaded by Registered Users/third parties onto the Web site. All submissions of this nature are unauthorized by the Company and it shall use its best efforts to remove any such submission as soon as it is notified of the same. wheelsemi.com and / or bikebazaar.com is not responsible for and will not be liable for, any conduct, failure to act, product or services of wheelsemi.com and / or bikebazaar.com affiliated web sites, including, without limitation, the manner and timing of opportunities to accumulate or use wheelsemi.com and / or bikebazaar.com and any malfunction, breach of warranty or injury or damage suffered as a result of the products or services offered by any wheelsemi.com and / or bikebazaar.com affiliated website.
The wheelsemi.com and / or bikebazaar.com web site may contain links to other Web Sites. The Linked Sites are not under the control of wheelsemi.com and / or bikebazaar.com and wheelsemi.com and / or bikebazaar.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Wheelsemi.com and / or bikebazaar.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by wheelsemi.com and / or bikebazaar.com of the site or any association with its operators.
Wheelsemi.com and / or bikebazaar.com does not warrant that any web site that it administers within the scope of the wheelsemi.com and / or bikebazaar.com programme or any linked web site is free from viruses or other destructive materials, and the website and its affiliates shall not be liable for any damage caused to the Registered User's hardware or software as a result of the Registered User's participation in the wheelsemi.com and / or bikebazaar.com programme. Wheelsemi.com and / or bikebazaar.com does not warrant that Registered User will be able to access any web sites administered by wheelsemi.com and / or bikebazaar.com and the wheelsemi.com and / or bikebazaar.com will not be liable for any damages suffered by the Registered User because of not being able to access such web sites.
Annexure
GRIEVANCE REDRESSAL PROCEDURE
Great services help companies drive the customer acquisition, retention and efficiency which in turn make the company successful. At WheelsEMI and its group companies, the core philosophy being Grievance Redressal has always been customer care, and hence we have developed a four tier approach to leave no stone unturned in solving the customer / user complaints.
We have established a four tier approach to resolve any complaint / query / grievance.
Level 1:
A.In case of any query/grievance, the customer / user may contact the following:
(a)Call Centre Team through any of the following channels:
(i)Telephonically at 7770005555
(ii)Writing email at customercare@bikebazaar.com
(b)Branch Team/s through the following channel:
Visiting Branch office and register their complaint/query/grievance in the complaint register available in the branch.
We shall strive to provide the customer / user with a suitable response/resolution on his/her complaint/query/grievance within 7 working days.
B.In case the borrower/s is not satisfied with the resolution/respond provided by the Call Centre Team or Branch Team/s in due course, then he may further contact our executive at Head Office in the following manner.
Mail: WheelsEMI Private Limited
Kind attention: Mr. Sumanth Gangula
3A, Sham Shankuntal Heights, Modi Baug,
Ganeshkhind Road, Behind Deccan
Wheels Showroom, Shivajinagar, Pune -
411016, Maharashtra
Email: sumanthgangula@bikebazaar.com
Telephone: 020 – 6709 7000
We shall strive to provide the customer / user with a suitable response/resolution on his complaint/query/grievance within 7 working days.
In case the customer / user is not satisfied with the resolution/respond provided by the above team in due course, then he may escalate his compliant in the following manner.
Level 2:
In case the borrower/s is not satisfied with the resolution/respond provided by the Level 1 team as above in due course, then he/she may contact our Senior from the customer response team through any of the following channels:
Mail: WheelsEMI Private Limited
Kind attention: Mr. Vishal Sawant
3A, Sham Shankuntal Heights, Modi Baug,
Ganeshkhind Road, Behind Deccan Wheels Showroom, Shivajinagar, Pune - 411016, Maharashtra
Email: vishal.sawant@bikebazaar.com
Telephone: 020 – 6709 7000
We will strive to solve your complaint/query/grievance at this level.
Level 3:
In case the customer / user is still dissatisfied with the resolution/respond provided by our customer response team, then he/she may further contact our Grievance Redressal Officer through any of the following channels:
Mail: WheelsEMI Private Limited
Kind attention: Mr. Kalpeshkumar Ojha
3A, Sham Shankuntal Heights, Modi Baug,
Ganeshkhind Road, Behind Deccan
Wheels Showroom, Shivajinagar,
Pune - 411016, Maharashtra
Email: kalpesh.ojha@bikebazaar.com
Telephone: 020 – 6709 7000 (Extn. 106)
We will make our best efforts to solve your complaint/query/grievance at this level.
Level 4:
If the complaint/query/grievance is not redressed within a period of one month or if the customer / user is dissatisfied with the response received, the complainant may approach to the RBI Ombudsman. The details relating to RBI - Integrated Ombudsman Scheme, 2021 is made available on www.wheelsemi.com website under the section ‘Corporate Governance’ - https://wheelsemi.com/CorporateGovernance/index.
Details of Complaint Lodging Portal of the RBI: https://cms.rbi.org.in
